Happy Black Friday SALE! We want to answer ALL of your questions. If you don't see your question below, please DM, message, or comment at us and we will respond to you ASAP. Happy shopping!
Q: What are the coupon codes?
A: For 15% off all orders through Monday, November 26th, use code TUBBYBLACKFRIDAY2018. For 20% off all order over $100 through Friday, November 23rd, use code TUBBYFRIDAY2018.
Q: Can I add or delete an item to my order after I placed my order?
A: Unfortunately we cannot edit an order once it has been placed. I am happy to cancel and refund your order and you can re-order with the correct items instead!
Q: I forgot to use my coupon code at checkout, can it still be applied to my order?A: We are so sorry but we are unable to apply the discount code to your order, but we are happy to cancel/refund the order and you can re-order with the discount code instead.
Q: When will my order ship?
A: We will start fulfilling orders starting Monday November 27th, 2017. We hope to have all orders shipped out as soon as possible, but please understand that with the influx of orders from the sale our fulfillment timeframes will be delayed. Thank you so much for your patience and support, we cannot wait for you to receive your Tubby Todd goodies!
Q: I put in the wrong shipping address on my order?
A: No problem, we are happy to change the address on your order! Please message us with your updated address.
Q: Can I use more than one code for the sale?
A: Unfortunately our website only allows for one coupon to be applied! So sorry for the inconvenience as we know many of you have FriendBuy coupons that can be used.
Q: How long is the sale going on?
A: The sale starts Thursday, November 22nd at 9 pm PST and will be ending Monday, November 26th at 9 pm PST.